Frequently Asked Questions
Everything you need to know about your golf gear and orders.
How long does shipping take for custom golf clubs?
Custom-built clubs typically require 7-10 business days for assembly and testing before they are shipped via your selected carrier.
What is your return policy on used equipment?
We offer a 30-day playability guarantee. If you are not satisfied with your purchase, you can return it for store credit or a refund, minus a 15% restocking fee.
Do you offer international shipping for golf bags and apparel?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and package weight.
How can I track my order status?
Once your order has been processed, you will receive an email with a tracking number and a link to our real-time tracking portal.
Are the products on MyGolfSpy authentic?
Absolutely. We are an authorized retailer for all brands we carry, ensuring that every piece of equipment is 100% authentic and backed by the manufacturer's warranty.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm.